Help Two Factor Authentication

 

2. Using the credentials you have been supplied, click on LOG IN

Using the credentials you have been supplied, click on LOG IN

3. Once the Home page loads, click on My Account in the upper right corner

This will load your My Account page.

Once the Home page loads, click on My Account in the upper right corner

4. In the Settings Tab, scroll down to setup Two-Factor Authentication, Click on SETUP

This will guide you through the process of setting up 2FA for the app.

In the Settings Tab, scroll down to setup Two-Factor Authentication, Click on SETUP

5. Check switch to enable Two-Factor Authentication.

Please download the Google Authenticator. Follow the on screen instructions for scanning the QR code and adding Flexlogics to the authenticator app.

Check switch to enable Two-Factor Authentication.

6. Once the App is installed and functioning, to confirm setting up Two-Factor Authentication, please provide a code from the app.

Once the App is installed and functioning, to confirm setting up Two-Factor Authentication, please provide a code from the app.

7. The Two-Factor Authenticator window will close, Click on SAVE & CLOSE

The Two-Factor Authenticator window will close, Click on SAVE & CLOSE

8. Once the Home page loads, Click on Log Out

Once the Home page loads, Click on Log Out

9. Load the Flexlogics login page

10. Provide your credentials, Click on Log In

Provide your credentials, Click on Log In

11. The app will prompt you for a code from the Authenticator app, please type the code from the app.

The app will prompt you for a code from the Authenticator app, please type the code from the app.

12. Click on CONFIRM, the Home page will load successfully.

Click on CONFIRM, the Home page will load successfully.

13. To Disable Two-Factor Authentication, Click on My Account

To Disable Two-Factor Authentication, Click on My Account

14. In the Settings tab of My Account, Click on SETUP

In the Settings tab of My Account, Click on SETUP

15. Uncheck switch to enable two-factor authentication.

Uncheck switch to enable two-factor authentication.

16. Click on CONFIRM to turn off two factor authentication.

Click on CONFIRM to turn off two factor authentication.

17. Click on SAVE & CLOSE, Your Home page will load successfully.

Click on SAVE & CLOSE, Your Home page will load successfully.

 

Return to the My Account Menu

Return to the Main Help Menu